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Privacy Policy

How Spark & Stone Cleaning collects, uses, protects, and manages personal information.

Last updated: July 20, 2026

Spark & Stone Cleaning (“Spark & Stone,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, contact us, or use our cleaning services.

We may collect information you provide directly, including your name, email address, phone number, city, postal code, property type, requested service, preferred timing, and the details you include in a quote or contact request. If you become a customer, we may also collect service-location, scheduling, access, billing, and communication information needed to provide the service.

Our website and service providers may automatically process limited technical information such as IP address, browser and device information, pages visited, referral source, and security or diagnostic events. Optional analytics, advertising, and call-tracking technologies are used only when configured and, where our consent tool applies, after the visitor’s choice.

  • To respond to inquiries and prepare or follow up on quotes.
  • To schedule, provide, support, and improve cleaning services.
  • To communicate about appointments, service changes, and customer support.
  • To protect the website, prevent spam or misuse, and maintain reliable operations.
  • To understand website performance and marketing effectiveness when optional tracking is enabled.
  • To meet legal, accounting, insurance, and record-keeping obligations.

We seek meaningful consent appropriate to the information and purpose involved. You may decline optional cookies through the website’s cookie controls and may withdraw consent to non-essential uses, subject to legal or contractual restrictions. Withdrawing consent may limit our ability to provide a requested service where the information is necessary to do so.

We may share information with service providers that help us operate the website and business, such as hosting, security, form delivery, email, scheduling, analytics, and call-tracking providers. These providers are expected to use information only for the services they provide to us. We may also disclose information where required by law, to protect legal rights or safety, or as part of a business transaction subject to appropriate safeguards. We do not sell personal information.

Essential technologies support security and core website functions. Optional analytics, advertising, and call-tracking technologies may be enabled to measure visits and enquiries. For details and available controls, see our Cookie Policy.

We retain personal information only as long as reasonably necessary for the purposes described above and applicable legal or business requirements. We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. No Internet transmission or storage method can be guaranteed completely secure.

You may ask to access or correct personal information we hold about you, or ask a question about our privacy practices. We may need to verify your identity and may retain information where permitted or required by law.

Our website and services are intended for adults arranging cleaning services. We do not knowingly collect personal information from children.

We may update this policy when our services, vendors, or legal obligations change. The “Last updated” date identifies the current version.

For privacy questions or requests, contact Spark & Stone Cleaning at info@sparkandstonecleaning.com or 647-204-9545.